Client Reviews

Client reviews:

8/4/2011:  5 stars!

When i first called, i was pleased to hear the friendly and happy voice of Heather, who made me feel very comfortable taking my new yorkie puppy there. She was very imformative and took her time with my phone call and was able to get me a quick appointment for my babies first check up. The appointment was very through and the vet answered all of my questions and again, was very patient was all of my 1000 questions. I was very pleased with the service and how nice everyone was. They really care about your puppy, it's nice to see that nowaday's. I found my vet!! Yey!! :)

7/7/2011:  5 stars!

Took my mutt Jessie in yesterday for the first time  - what an awesome office! I spoke with Heather on the phone to setup our appointment and again when I arrived. She knew we were coming and greeted both of us by name when we walked in the door. I had filled out my paperwork online which saved hassle for both of us (hard to write on a clipboard with a leash in one hand) and she gave me a very thorough description of what Jessie needed (shots, her favorite) and what some options were for things like flea and heartworm protection. She was very low pressure and definitely had Jessie's health in mind, I didn't feel like I was just trying to be sold on services. Her care, attention to detail and professionalism are enough to make this our new regular vet.

I think the entire staff came out to meet Jessie and they were all incredibly nice. Unfortunately she's a little shy so she didn't want any of the treats they offered but it was a caring gesture to see them all making an effort like that. They work very quickly, a nice bonus for a working pet owner. The office is also not very big. My dog gets curious and a little anxious someplace like PetSmart where there are lots of dogs and cats around that she can hear and smell but not see. ACTRI is small and quiet so she was more relaxed.

5/10/2011:  5 stars!

Just took my kitty here for the first time, to get microchipped!  Because I did not stow her in a carrier, they immediately let us into a private room so she could roam free while I fill out all the necessary paperwork.  The procedure itself only took about 15 minutes.  I did some shopping next door at Rite Aid, came back, and *POOF* my microchipped cat was personally brought out to me by the technician - who was very sweet even though my scared kitty's claws was digging into her shoulder.  Make sure you ask about their special offers, they were able to waive $10 off my registration fees. total cost - only $55!

I think I have found my regular vet :)  hopefully future experiences will be just as pleasant.

3/24/2011:  5 stars!

I've brought my kitten, Milo Mittens, here from the time he was 6 weeks old to present day (he will be a year old this June). He's already been neutered and has had all his shots and check ups done here. They treat him so well and even took the sweetest, cutest picture of him post-surgery when he woke up. I bring him here every month to get his claws trimmed ($16 a visit) and the staff are always so friendly and they know all their patients!

2/2/2011:  5 stars!

Staff is always very professional and helpful. Competent veterinarians. They treat our pets as if they are their own and I always leave feeling my pets got the best care possible. Been to many-a-vets and this one puts all of them to shame!

3/25/2010:   5 stars!

For a 'smallish' animal clinic, it's full of very big hearts!  They take excellent care of our 'poody-tat' as well as the crazy feral cat we've adopted (Mr. McNo-Nutt).  Always cheerful, always supportive, always compassionate.  We can't thank each of them enough for always being there when we need them.   My only complaint - the parking sucks...just remember that if you're bringing a sick pet or are in the middle of an emergency - you may need a wing man to park the car.

2/25/2010:  5 stars!

I've been taking my pets here since 1997.  The doctors are always loving, thorough and careful when examining my babies.  The staff is always friendly, helpful, knowledgeable and so loving to the animals. They know my two very well.  The girls  have been there many years with little turn over of employees over the years (that means a lot to me).  Their prices seem a little high sometimes, but they are worth it when your pups are happy and healthy.  Thru the years you get to bond with them and when I go there I feel like we are going to see a good friend.

1/15/2010:  5 stars!

If I could give this place more stars I would. I have a very nervous dog and he does so well at this place. I usually only bring him in for his yearly shots but everytime I do, I never have to worry about technicians poking and prodding him as they handle him with the upmost care. Also, their prices for their services are SO fair and a great deal.

(reviews copied from Yelp)